how it works
What to Expect
We deliver the soft serve ice cream machine on our cart approximately 30 minutes prior to your event. As part of our services, we will show you how to pour the soft serve mix into the machine and ensure it is operating correctly. Additionally, we provide 6-ounce cups, cake cones, spoons, and napkins with our ice cream machine rentals.
Important Considerations
The cart with the ice cream machine attached is very heavy and cannot go up steps; the event space needs to have a flat pathway for it to be wheeled into your area. The soft serve ice cream machine is powered by our 50- or 100-foot extension cord, which we will plug into your location's dedicated 20-amp outlet. Having one dedicated person to oversee the machine is helpful to ensure the hopper is full of mix and that the switches and power cord are left undisturbed. If the weather is very hot and humid or rainy, the machine and cart need to be kept in a covered location. We offer a sun umbrella (at no additional charge) with the cart for sunny days, making our ice cream machine rentals even more convenient.
Renter Responsiblites
- Ensure there is a clear, flat pathway at the event location for the cart to remain on during the event. Doorways must be at least 34 inches wide.
- Ensure there is a 20-amp/115 volt dedicated circuit to efficiently power the ice cream machine rentals.
- Oversee the machine during the event, including pouring the soft-serve mix into the ice cream machine.